Terms and Conditions

Appointments

All appointments are booked online using Setmore Scheduling App

Consultations

Consultations are conducted online, using Zoom. You will receive an email from Setmore containing a video link at the time of booking

Remedies

All remedies are included in the fee

Any additional remedies are charged at £10 plus £5 (P&P)

Postage and Packaging (P&P)

Postage & Packaging (UK only) is included in the fee

All remedies are posted the next working day after your appointment using Royal Mail First Class Tracked Service. You will be emailed the tracking number. Occasionally, a specialist remedy has to be ordered or prepared specifically for you, and so your remedy may be sent up to 72 hours after your appointment. You will be notified by email if this applies to you, and emailed the tracking number immediately once the remedy has been posted.

If you are outside of the UK, you will be given a prescription and will have to buy the remedy from your local homeopathic pharmacy. Please check access to remedies in your country before booking.

Cancellations

A minimum of 24 hours notice is required for all cancellations or amendments.

Fees non-refundable if less than 24 hours notice is given, except in mitigating circumstances. You should contact me as soon as possible if you need to cancel of amend your appointment.

50% refund will be given for between 24-48 hours notice of cancellation.

100% refund will be given when more than 48 hours notice of cancellation is given.

I reserve the right, in exceptional circumstances, to amend a booking due to illness or unforeseen circumstances. You will not be charged if I need to re-arrangement the appointment.